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Title

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Freight Forwarding Clerk

Description

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We are looking for a Freight Forwarding Clerk to join our logistics team and contribute to the efficient management of transportation and customs procedures. The ideal candidate will have experience in organizing domestic and international transport, knowledge of customs regulations, and the ability to communicate with various stakeholders in the supply chain. The Freight Forwarding Clerk is responsible for coordinating all activities related to the dispatch and receipt of goods, including preparing necessary documentation, contacting freight forwarding and transport companies, and tracking shipments. This professional must also be familiar with legislation governing international trade and customs procedures to ensure all processes comply with current regulations. In this role, the candidate is expected to be organized, precise, and able to work under pressure. Daily duties include communication with customs authorities, preparation and verification of transport documentation, and resolving any issues during transport. It is also important that the candidate has strong computer skills, especially in working with freight forwarding software and the Microsoft Office suite. If you are motivated, have experience in freight forwarding, and want to work in a dynamic environment, we invite you to apply and become part of our team.

Responsibilities

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  • Organize and coordinate domestic and international transport
  • Prepare and process freight forwarding and customs documentation
  • Communicate with freight forwarding and transport companies
  • Track shipment status and resolve transport issues
  • Collaborate with customs authorities and other relevant institutions
  • Maintain records of shipments and documentation
  • Optimize transport and forwarding costs
  • Ensure compliance with legal and customs regulations
  • Enter data into freight forwarding software and ERP system
  • Report to supervisors on shipment status and potential issues

Requirements

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  • High school or college degree (preferably in logistics, transport, or economics)
  • Experience in similar roles in freight forwarding or logistics
  • Knowledge of customs and transport regulations
  • Proficiency in computer use (MS Office, freight forwarding software)
  • English language proficiency (additional languages are a plus)
  • Excellent organizational and communication skills
  • Ability to work under pressure and solve problems
  • Accuracy and responsibility in work
  • Driver’s license category B (preferred)
  • Willingness to work in a team and flexibility

Potential interview questions

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  • How many years of experience do you have in freight forwarding?
  • Have you worked with customs documentation?
  • Which freight forwarding software are you familiar with?
  • How do you handle issues during transport?
  • Do you speak English or any other foreign language?
  • Are you ready to work in a dynamic environment?
  • How do you organize your workday?
  • Do you have experience working with ERP systems?
  • What types of transport have you organized so far?
  • How do you ensure compliance with customs regulations?